Patient Revenue Cycle Senior Coordinator

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Job Title:

Patient Revenue Cycle Senior Coordinator

Department:

Dentistry Graduate Prosthodontics

The Ohio State University College of Dentistry seeks a Revenue Cycle Services Coordinator to join its Advanced Prosthodontics Education Program in the Restorative Science and Prosthodontics Division. The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into eleven divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.

The Revenue Cycle Services Coordinator serves as primary point of contact for patients, residents, faculty, and students who are coming to the Advanced Prosthodontics clinic. This position functions as an integral member of a team of care providers in the College of Dentistry Advanced Prosthodontics to provide patient focused customer service and clerical support. Patients and their families will experience the benefits of patient focused care through the integrated skills of all team members.

Responsibilities Include:

Checking-in patients

Coordinating and gathering all documentation related to the patient chart

Overseeing accurate completion of necessary forms

Entering new patient demographics and insurance information into IHIS accurately and in a timely fashion

Taking incoming patient calls

Scheduling appointments with patients

May assist with checking-out patients

Provides a variety of clerical support services and collaborates with other members of the patient focused care team

Assists patients in their multidisciplinary care plans

Overall responsibilities include patient scheduling, patient check-in, verifying forms for accuracy and completeness, coordinating with care team, and disseminating information to the care team.

Work Schedule: Monday - Friday, 7:30am - 4:30pm, on-site

The targeted hiring pay range is $18.37 - $23.99 which will be based on education and relevant experience.

This position requires successful completion of a criminal background check and drug and alcohol screening.

Work performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. This position requires sustained periods using a keyboard and performing other computer work. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks. Ability to lift 25 pounds with or without accommodation.

Required: High School diploma or GED. 2 years’ experience in a medical or dental office or customer service position or 2 years’ experience in office practices.

Desired: Knowledge of dental terminology and dental practices and procedures; 4-6 years’ experience in a medical or dental office.

Additional Information:

FUNCTION: Finance

SUBFUNCTION: Revenue Cycle Services

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T3

Location:

Postle Hall (0024)

Position Type:

Regular

Scheduled Hours:

40

Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

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