Brewery Taproom Manager

Job Description

Our Lawrenceville taproom is the primary location for people to experience our beers and food. Because of this, providing an incredible craft beer experience is essential – from the service they receive, the beers and food they enjoy, to the space they drink it in. The taproom manager will be responsible for all aspects of the taproom operations.

As a key member of the Hop Farm Brewing Company team, the Tap Room Manager is accountable for all taproom activities and must have an understanding of POS systems, personnel management is motivated, understands food safety and ensures customer satisfaction. This position requires the ability to manage a team effectively and efficiently in a fast-paced restaurant/pub environment.

Essential Duties and Responsibilities:

Knowledge of beer, the brewing process and/or the brewing industry very beneficial

Bachelor’s degree or equivalent work experience

Excellent customer service skills

Excellent multi-tasking skills

RAMP certification required.

Strong leadership and team building skills.

Able to work under pressure while maintaining high standards

Cash handling & POS reconciliation experience

The ability to move full keg on occasion and up to 35 pounds routinely

The ability to move kegs and operate hand truck

Clean criminal record

Degree: High school diploma minimum

Provides consistent customer service and manages operations with passion, integrity, and continually improves proficiency, knowledge and morale of all employees

Able to work bar shifts when necessary

Book and execute events and planning

Understands front-of-house operations

Oversees and manages all areas of the taproom and POS system, for in-house and mobile events

Ensures positive guest service

Able to proactively and quickly assess situations and step in wherever/whenever needed

Ensures a safe working and guest environment to reduce the risk of injury and accidents

Collect, evaluate and respond to guest feedback as needed

Responsible for the proper training of new employees

Assists in the hiring, supervision and peer review of employees

Provides ongoing feedback, establishes performance expectations and assists with performance reviews

Assist Sales and Marketing in planning and executing social media post

Additional duties may be assigned as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Candidate preferred to have a minimum of one year successful taproom management experience

Knowledge of and love for craft beer and food

Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to taproom problems

Must possess good communication skills for dealing with diverse staff

The ideal candidate will be self motivated, a self-starter, should have self-discipline and the ability to take initiative, take ownership of and complete assignments in a timely manner

Strong leadership skills and an outgoing personality are also critical

Cicerone Certified Beer Server a plus

Work Environment:

Rapid changing flow of business

That of a busy brewpub dining area and full service kitchen.

Late nights/Early mornings

Fast-paced

The employee frequently must work in an environment with a moderate to high noise level.

Physical Demands: Ability to be on your feet for long periods of time standing and/or walking. Walking surfaces may Occasionally be wet and/or slippery.

Ability to frequently sit, stoop, kneel, crouch.

Ability to lift and/or move up to 55 lbs. safely and with proper body mechanics and occasionally lift and/or move up to 100 lbs.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

As a leading local brewery, we are committed to finding innovative ways to continually improve. It's this kind of thinking that creates a unique work environment by rewarding talent, celebrating diversity and encouraging forward thinking.

Company Description

Hop Farm Brewing Co. is a local brewery and pub in Lawrenceville, PIttsburgh. At over 12 years old, we have been a cornerstone in Pittsburgh craft beer scene.

Full-time