Hotel Front Desk Attendant

Job Description

$13 - $14 hourlyResponsibilities:

Connect with the housekeeping department to ensure guest accommodations are ready

Handle customer complaints as necessary

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications:

Has previous experience or working knowledge of Microsoft Office and reservation management systems

Has experience answering telephone calls and troubleshooting stressful situations

Must have graduated high school, received a GED or equivalent

Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

At least one year of hospitality industry experience as a hotel front desk agent or similar position preferredAbout Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners. Our company offers:

A great environment! We pride ourselves on being one of the best places to work

Better pay: while everyone else pays minimum wage, we have competitive wages 65% above standard in the area

Daily pay

Paid Time Off

Birthday (Paid Day Off)

401(k)

Tip Program

Employee Hotel Discounts

Bonus Pay

Opportunity for Growth and so much more

Full-time