Head of English Product Copy (f/m/d)

To support our English Product Copy team we are searching for a Head of English Product Copy (f/m/d) to be based in our Milan office.

WHAT YOU WILL DO * Own and evolve the English product copy voice - ensuring it embodies luxury, precision, and our products.

* Develop scalable content frameworks for product descriptions and designer landing pages * Oversee the creation, editing, and continuous optimization of English product copy across all Luxexperience platforms.

* Write or review product copy for key launches and high-visibility moments.

* Ensure all content is accurate, compelling, and consistent in tone, grammar, and structure.

* Implement a QA process to uphold linguistic and brand standards * Lead, mentor, and develop a t.eam of English product writers and editors.

* Collaborate cross-functionally with Localization, Retail, Marketing, and Buying teams.

* Provide editorial guidance to ensure English content serves as a high-quality "source of truth" for global translations.

* Manage copy workflows and documentation, including tone-of-voice guidelines, style guides, and glossaries.

* Partner with Data & Insights to test copy for engagement, clarity, and conversion.

* Drive continuous improvement through feedback loops, localization QA, and A/B testing insights.

WHO YOU ARE * 8+ years of experience in product copywriting, UX writing, or content design - ideally within luxury, travel, or lifestyle sectors.

* Proven track record of leading content teams and managing editorial standards at scale.

* Deep understanding of UX principles, product design processes, and global content systems.

* Exceptional writing and editing skills; mastery of tone, clarity, and brand storytelling.

* Experience working with localization teams or in multilingual product environments is a strong plus.

* Native-level English fluency (British or American). * A natural storyteller with impeccable attention to detail.

* Deep appreciation for cultural nuance, elegance, and emotional engagement in language.

* Inspiring leader who combines creative vision with operational discipline.

* Comfortable in a fast-paced, globally distributed environment.

WHAT WE OFFER * Up to 37 days of holiday (including ROL and festivita' abolite), depending on the length of service, starting with 33 days * Language & e-learning courses * Staff discount of up to 30% * Ticket restaurant * Access to LinkedIn Learning * Discounted membership for selected sports platforms & gyms * Individual support on mental health & well-being * Social Day * Employee Share Purchase Plan