D.C. Operations Manager (Bridal Company)

Job Type

Full-time

Description

To be considered for this position, you must complete the following steps:

Click "Apply" and fill out the online application.

Upon submission of your application, you will receive two (2) email invitations to complete the Predictive Index Assessment.?Please be advised that the assessment includes?two parts.

Reports To: Head of Operations

Employment Type: Salary - Exempt

Work Location: Onsite, Distribution Center in Columbus, OH

Schedule: 8am-5pm Monday-Friday, + Occasional flex based on business needs

Annual Compensation: $75,000 - $100,000

Luxe Brands is seeking a proactive and organized Distribution Operations Manager to lead the day-to-day logistics and operations execution at our distribution center in Columbus, Ohio. This position is responsible for overseeing our on-site distribution center team and managing the operational flow of inventory, receiving, fulfillment, and shipping processes.

The ideal candidate thrives in execution, is energized by operational efficiency, and excels at managing people, process, and pace. This is a boots-on-the-ground role for someone who's excited by structure, speed, and scaling systems in a high-growth environment.

This role reports directly to the Head of Operations and plays a key part in ensuring that all inventory, from private label to consignment and buy-out merchandise is handled with accuracy and care from receipt through fulfillment.

Our Core Values:

Respectful: Foster respect + a friendly nature towards co-workers and clients.

Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.

Trustworthy: Be an open and honest individual to our clients and team members - this drive sales + camaraderie.

Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.

Positive and Energetic: Doesn't let unfortunate circumstances, whether personal or work-related, come in the way of attitude at work amongst the team.

Values Communication: Effectively interacts with clients and co-workers through verbal and non-verbal communication to reach a common goal.

Benefits:

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Parental Leave

Short Term Disability

Birthdays Paid Time Off!

401(k)

401(k) Matching

Employee Assistance Program

Employee Discount

Nectar Reward Subscription

Calm Subscription

Paid Training

Travel Reimbursement

Key Success Indicators for this Role:

Thrives in warehouse and logistics environments

Comfortable working in a fast-paced, on-your-feet warehouse environment

Strong team leadership with accountability focus

High adaptability to shifting business demands

Calm and solutions-focused under pressure

Proactively identifies and solves process inefficiencies

Tech-savvy with tools like Microsoft Suite, Shopify, Asana, and internal ops systems

Excels at communication and cross-functional collaboration

Comfortable balancing oversight with hands-on execution

Key Responsibilities:

Oversee daily distribution center operations: receiving, fulfillment, packing, and shipping

Manage the distribution center team and Bridal Operations Specialist

Lead weekly departmental meetings, assigning responsibilities and managing accountability

Build a high-performing team culture focused on accuracy, ownership, and improvement

Track daily output, identifying bottlenecks or breakdowns in fulfillment workflows

Monitor shipment quality and escalate issues when needed

Maintain and report on key operational metrics

Lead, manage and hold team accountable.

Requirements

Required Qualifications:

5+ years of experience in warehouse or logistics management

2+ years of experience with overseeing and leading direct reports.

2+ years of experience in training and professional development.

2+ years of conducting performance reviews and corrective actions.

Proven ability to navigate and improve existing operational systems

Proficient in reading, writing, and verbal English to effectively interact with clients and team members

Strong Microsoft Excel skills

Highly organized and process-oriented, with strong attention to detail

Reliable transportation and valid driver's license (travel between store locations in company van)

Comfortable lifting 45 lbs+ (boxes, mannequins, racks, etc.)

Successful completion of a background check.

Preferred Experience:

Prior experience in fashion, apparel, or other product-based fulfillment environments

Familiarity with Shopify or similar e-commerce platforms

Exposure to inventory management systems and barcoding workflows

Microsoft Teams proficiency

Experience in a growing or high-change business environment

Luxe Brands is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.