Parts Counter Person

Job Description

We are looking for individuals with dealership parts department experience, but we will consider applicants with other parts experience and a willingness to learn the dealership world.

Position Responsibilites (Not an exhaustive list)

Assist all customers (external and internal) by selecting required parts in a friendly, professional, and efficient manner

Inform customers of additional parts required for needed repairs

Answer incoming phone calls and counter inquiries in a polite and professional manner, providing price quotes and other information as needed

Notify all involved parties when special ordered parts have been received

Pull orders and ensure sure all parts are tagged with customer names and quote number

Makes sure all internal requests for parts are billed on service repair order

Follow up on back-ordered parts and replenishes assigned inventory daily

Notify parts manager of out-of-stock parts or shop materials that need immediate attention

Maintain a prompt and efficient flow of paperwork

Receive payment from retail customers or obtain credit authorization

Ability to multi-task in a fast paced environment

Strong computer & phone skills is required

Experience using CDK is a plus!

Bi-lingual is a plus!

Must be at least eighteen years of age

Must have a valid Driver’s License

Must be able to pass pre-employment screen (background and drug test)

Benefits

401(K) Plan

Medical Plan

Dental Plan

Vision Plan

Family Owned & Operated

Paid Vacation

Work/Life Balance

Promote from within

Paid Training

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time