Account Manager (Cybersecurity & Cloud)

Global Infotech Solution is a trusted IT services provider.

Since 2015, we have served over 300 customers across various industries, supported by over 70 industry partners and over 150 team members, who are our greatest assets in driving #InnovationWithoutLimits.

As the first IT services company in Indonesia to achieve EcoVadis certification, we demonstrate our commitment to sustainable development through ESG principles. To ensure sustainable growth, we focus on cybersecurity and digital payment solutions, delivering innovative solutions such as Armmada and SoftPOS to meet the evolving needs of the digital era

The Role

You will be responsible for :

Manage and maintain relationships with a portfolio of key clients

Understand client business needs and objectives, and develop tailored technology solutions to help them achieve their goals

Drive revenue growth through cross-selling and upselling of services

Monitor client satisfaction and address any concerns or issues in a timely manner

Collaborate with internal teams, such as sales, technical, and delivery, to ensure seamless service delivery

Develop and execute account management strategies to expand the footprint within existing clients

Identify new business opportunities and contribute to the company's overall sales and growth objectives

Ideal Profile

Minimum 3 years of experience in a similar account management or client-facing role, preferably in the technology industry/system integration

Strong knowledge about cybersecurity & cloud solutions or services to clients

Excellent communication, negotiation, and relationship-building skills

Track record of successfully managing and growing key client accounts

Ability to work collaboratively with cross-functional teams and stakeholders

Demonstrated problem-solving and decision-making skills

Bachelor's degree in a relevant field, such as Business, Marketing, or Information Technology

What's on Offer?

Private Insurance, Grab Corporate

Flexible working options

Join a market leader within Computer Hardware

fullTime