IT Technician - Helpdesk 3rd Shift

INFORMATION TECHNOLOGY TECHNICIAN - HELPDESK 3rd SHIFT

PAY: $26.27 PER HOUR

VISA SPONSORSHIP: NO

RELOCATION ASSISTANCE: NO

REMOTE: NO

Do you enjoy working in a fast-paced environment, being challenged and learning new skills If so, Stanley Electric U.S. is offering a rewarding career in our Information Technology department for an experienced helpdesk technician.

ABOUT US:

Stanley Electric US is a full-service, tier one supplier to Honda, specializing in the design and production of lighting equipment, accessories, and electronic components. Our London, Ohio facility houses lighting and mold design, construction, production engineering, and dedicated associates in our Quality, Assembly, Sales, and Customer Service departments. At Stanley, we blaze our own trail to a brilliant future by daring to outshine light.

HOW YOU WILL OUTSHINE:

Demonstrating solid prioritization and multi-tasking skills

Being attentive to every detail

Exercising critical thinking

Demonstrating excellent troubleshooting and problem-solving skills

Working well independently and with a team

WHAT YOU WILL BE DOING:

Providing hardware and network support and maintaining PCs and peripherals ensuring users the ability to perform their jobs as they relate to computer operations by:

Providing training, ensuring all associates are knowledgeable in the functioning of their PC equipment and software

Responding to help desk tickets and documenting all work

Responding to Maximo work orders and documenting all time and work

Performing PM work orders as they are scheduled by the Technician Coordinator

Analyzing and/or repairing all network, hardware and software issues

Removing viruses, spyware, and malware from infected computers

Building systems and installing operating systems, software, and peripheral devices

Creating and maintaining all system build documents

Creating and maintaining computer images

Identifying and/or repairing first level network related issues.

Ensuring second level network related issues are passed on to the appropriate staff member(s).

Maintaining a clean and organized work environment

Developing and participating in department projects as requested

HOW YOU WILL BE REWARDED:

Medical, Dental, Vision and Life Insurance

401K Retirement Savings with Company Match

Tuition Reimbursement and more!

HOW YOU WILL QUALIFY:

Associate’s degree in Computer Science or related technical field or 1 year of PC support experience

Experience with Microsoft products

Proven ability to comprehend and analyze data

These qualifications are preferred but not necessary for you to get started:

A+ Network Certification (preferred)

Experience with ticketing system (preferred)

WORKING CONDITIONS:

Lifting (55lbs maximum) 1 hours per day

Walking up to 5 miles per day

General Office Environment (4) hours per day

Manufacturing Environment (4) hours per day

Occasional overnight travel may be required to perform essential functions at remote locations or to receive training

Required to work overtime (unplanned and unscheduled) to meet customer deadlines and requirements.

HAZARDS:

While performing the job the position could be exposed to moving or mechanical parts

Moderate noise levels within specific areas of the plant may require hearing protection

All Stanley U.S. Associates share in the effort to achieve customer satisfaction and continuously improve overall performance. Success is found in the delivery of high-quality products on a timely basis at a competitive price. Every team member, in the conduct of his or her daily activities and interactions, has abundant opportunity to make a positive contribution. While no listing of duties and responsibilities can completely capture the many ways this opportunity presents itself, fulfilling the responsibilities of her or his role is one important means by which an individual Associate contributes to Stanley’s overall success.