General Manager of Travel Center Operations

Company Description

Pilot Company is a leading provider in the travel center industry, employing over 30,000 team members across more than 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a top fuel supplier, featuring one of the largest tanker fleets and providing essential services in the busiest oil basins in the nation. We pride ourselves on our diverse portfolio which includes expertise in supply chain, retail operations, logistics, transportation, technology, construction, maintenance, human resources, finance, and sales & marketing.

Founded in 1958 by Jim A. Haslam II and now guided by CEO Adam Wright, our core values emphasize a people-first culture and a commitment to giving back. Whether interacting with guests, fellow team members, or trucking companies, we are dedicated to powering the movement of North America.

We encourage qualified applicants from all backgrounds to apply and welcome military candidates.

Job Description

Pilot Flying J is looking for an enthusiastic General Manager to take charge of our dynamic retail facilities. In this role, you will be instrumental in creating and implementing business strategies that drive sales performance, enhance customer satisfaction, and achieve profit objectives.

As the General Manager, your responsibilities will include:

Understanding and meeting customer expectations

Leading team meetings for effective communication

Managing and nurturing vendor relationships

You will also be responsible for building, training, and leading your team to success, which includes all aspects of staffing and development.

Additional job responsibilities may include:

Driving sales and revenue growth

Overseeing team performance

Managing inventory levels

Delivering exceptional customer service

Conducting P&L analysis

The pay range for this position starts between $54,300.00 and $80,750.00 per year.

Qualifications

To excel as a General Manager, you must showcase integrity, accountability, and outstanding leadership abilities. Flexibility to work evenings, weekends, and holidays is essential.

Key qualifications include:

2-3 years of management experience in the retail, restaurant, grocery, or service industry with accountability for financial results

Proven track record in high-volume retail management with P&L responsibilities

Dedication to fostering a customer-centric culture

Additional Information

Fuel Discount

Nationwide Medical/Dental/Vision Plans

401(k) Plan

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Scheduling

Weekly Pay

We invite you to become a part of our team and contribute to our mission of keeping North America moving!