Hotel Front Desk Attendant

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Responsibilities: • Operate the hotel switchboard, answer inquiries, and transfer calls as needed. • Provide guests with information about hotel amenities, dining, and travel directions. • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms • Welcome guests warmly, determine their needs, and manage the registration process. • Balance cash at the end of each shift and generate reports for the next shift. Qualifications: • Availability to work flexible schedules, including weekends and holidays. • Proven customer service experience with a strong guest-focused mentality • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $14 - $14.50 hourly

•