Patient Revenue Cycle Coordinator

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Job Title:

Patient Revenue Cycle Coordinator

Department:

Optometry Main Clinic

Manages incoming and outgoing patient referrals for main campus and satellite locations (including Upper Arlington and Pickerington), including tracking all incoming and outgoing referrals, determining patient scheduling needs, creation of patient accounts and documentation of the incoming referral, scheduling internal and external appointments, effectively communicating with patients, and receiving and sending exam records and/or referral letters to and from the referring doctor through CareLink,eFaxing, or other secure methods; record management, including completing quality review of the data prior to sending medical records to providers. Maintains effective communication between staff, interns, and attendings related to incoming and outgoing referrals. Completes the referral loop by managing external communications of incoming and outgoing referrals between all parties involved, including notifying providers, and confirming receipt of medical records sent and received. Updates documentation in electronic health system and handles all PHI in a secure and confidential manner in accordance with College of Optometry, state, and federal regulations governing medical records handling and release.

Communicates and coordinates activities with Patient Services, Medical Records, and clinic faculty to maintain effective, efficient, and reliable workflows that support timely and appropriate referrals. Answers and returns patient phone calls regarding all referral requests and appointments. Serves as back-up support to medical records department with maintaining electronic health records in accordance with the medical and business requirements of the College of Optometry. Facilitates timely release of PHI to authorized constituents; responds to inquiries from patients for records release, glasses and contact lens prescription requests, and pharmaceutical prescription requests. Perform other duties as required.

Additional Information:

Minimum Class Requirements Per CCS Class Specs:

High School diploma or GED

1 year of relevant experience

Desired Qualifications:

Associate’s degree in Registered Health Information Technology

2-4 years of relevant experience

Working knowledge of Microsoft Office applications

Positive attitude

Attention to detail

Critical thinking skills

Excellent oral and written communication skills

6 months of work or internship experience in medical setting and experience with medical records software or classroom equivalent.

Pay Range:

$16.65 - $21.77 Hourly

Salary will be based off of education, experience, internal equity, and budget allowance.

FUNCTION: Finance

SUB-FUNCTION: Revenue Cycle Services

CAREER BAND: Individual Contributor - Technical

CAREER LEVEL: T2

Location:

Optometry Clinic (1041)

Position Type:

Regular

Scheduled Hours:

40

Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

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