Service Technician

The role will be servicing for client’s equipment in accordance with project and service agreements while complying with the required safety standards and procedures for a safe work environment.

We offer:

· Career Development

· Competitive Compensation and Benefits

· Pay Transparency

· Global Opportunities

Learn More Here:

Tasks and Qualifications:

This is What You Will do in This Role:

Service maintenance of a range of handheld computer equipment, Autostore system and ASRS system including ad-hoc requests and contractual obligations.

Management of spare parts stock and ensure that all documentation is in order.

Provide weekly and monthly reports on the service and maintenance of customers’ work orders.

Provide updates to customers on equipment repairs and spare parts delivery.

Implement and improve preventative maintenance schedules and maintenance management system

Develop service and maintenance practices to improve system reliability

Work schedule planning to meet operational support and PM program.

Work with customers to identify operational and equipment improvement opportunities

Initiate discussions for contract renewals with customers

Comply with administrative requirements including reporting and timesheets

Participate in site operations meetings; report on performance and maintenance activities

What We Are Looking For:

Diploma or Degree in Mechanical / Mechatronics / Electronics / Communication engineering or equivalent

Minimum 3 years’ of service experience in the related field

Understanding of OH&S requirements.

Ability to work in isolation, make decisions and be results driven

Great team player and able to work collaboratively

Ability to think outside of the box when solving problems

Ability to develop and maintain effective on-going relationships

Excellent verbal, written and inter-personal communication skills

Ability to work after official hours and participate in standby roster for emergency breakdowns

Ability to work at heights

Ability to travel to various customer sites in Penang

JR-0080805