Scheme Manager - Homeownership

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

Scheme Manager – Homeownership – Part Time

Paignton

£15,224 - £15,695 per year

22.5 hours per week

A 2 bedroom flat is provided

We are looking for a Residential Scheme Manager to join our Housing team which consists of Housing Officers and Scheme Managers. The role is in a Leaseholder Scheme within Homeownership. You will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme.

The role offers an onsite presence and encourages residents who are either elderly or vulnerable to live as independently as possible. We are looking for an enthusiastic, hardworking individual, who puts the resident first and can work independently using processes to ensure the scheme is well managed and run efficiently.

This role is a live in role as per Term of Lease with a flat provided.

The role of Scheme Manager - Homeownership will include:

Completing compliance testing including fire alarm checks and water temp checks

Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free

Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required

Referring residents to support agencies when required and helping them access the different service available to them

Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes

Skills and experiences:

Experience of working with older people in a support capacity and understanding their individual needs or similar

Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths

Excellent knowledge of effective communication at all levels

Ability to manage workloads and meet deadlines

Experience of resident involvement and community care values would be an advantage

Basic knowledge of Microsoft applications including Word, Excel and Outlook

Occasional travel may be requirement of the role, therefore a full valid driving licence is essential

Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

A pension scheme with employer contributions from Sanctuary

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

The successful candidate must live on site due to contractual agreements

£15,224 per annum (rising to £15,695 per annum after 12 months, subject to satisfactory performance)

The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 20 October 2025

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you –

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.