Receptionist / Concierge

Job Description

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience?

At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.

We Offer

Monthly bonus based on performance

Paid training on customer service and nail care education

Part time schedule, evenings and weekends

Employee discounts on services and products

Friendly, supportive management team

Growth: Opportunity to become a Lead Concierge, Assistant Manager or Nail Technician if interested

Company Culture:

At Frenchies, we cherish a fun, supportive, and health-focused environment.

Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting free from harsh chemicals.

This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space.

Responsibilities:

Warmly greet guests and assist them with checking in and out

Efficiently handle appointment scheduling and phone inquiries

Uphold salon cleanliness and maintain our high standards

Educate guests on the Frenchies Benefits and Retail Products and ensure a seamless experience

Inform guests about the benefits of the Frenchies Polish Pass membership program, encouraging enrollment

Provide attentive service throughout guests' visits to enhance comfort

Qualifications:

Minimum of 1 year in customer service or sales

Preferred experience in a receptionist or concierge role, or customer sales

Exceptional communication skills and a professional demeanor

Excellent multitasking abilities and a proactive work ethic

A friendly, team-oriented attitude

Frenchies Modern Nail Care

Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit a Frenchies youll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.

Core Values

Healthy: Provide a Healthy environment that contributes to the well-being and self-improvement of all.

Smart: Commit to smart business practices that embrace growth, change, and evolution.

Accountable: Deliver our very best in all we do and hold ourselves accountable for results.

Fun: Promote a positive, ego free, and fun culture where teamwork and transparency thrive.

At Frenchies, you'll love your work, and we'll love you right back.

Full-time