Medical Receptionist (OBGYN) - Johannesburg

Our client, an Obstetrician and Gynaecologist based in Johannesburg, is seeking to recruit a medical receptionist.

Duties and Responsibilities:

Answering of all calls in a professional, courteous and efficient manner.

Take messages and ensure they are actioned by relevant person.

Assist with phone, email or SMS to patients with feedback from doctor regarding messages left.

Managing the diary booking patient appointments, communicate billing policy to all new patients.

Preparing all files for following days appointments.

Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.

Check that all patient details on file are still up to date and obtain new details if relevant.

Open accounts and capture all relevant information accurately on system for new patients.

Assist with contacting external healthcare providers to obtain notes and referral letters if needed for a patients visit.

Assist with obtaining patient results and related correspondence (lab results, radiology etc).

Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.

Keeping track of cases where the doctor has assisted in surgeries.

Arrange all admissions (in-hospital, theatre, stepdown etc).

Typing voice note dictated letters & reports

Keeping track of pharmacy accounts and stock.

Accept money (cash or card) and receipting thereof.

Allocate patient payments.

Liaise with contractors such as hospital technical department, IT specialists, Suppliers etc.

Assist the doctor with all office admin related tasks.

Qualification and Requirements:

Matric

Experience in a similar medical receptionist position is essential

Experience with medical billing will be advantageous

Strong knowledge of ICD10 & RPL coding is essential

Computer literate (MS Office, especially Excel)

English and Afrikaans (verbal & written)

Skills and attributes:

Strong interpersonal skills

Professional communication skills

Ability to work under pressure

Ability to work independently as well as within a team

Attention to detail

Organized

Ability to multitask

Dependable & reliable

Well-presented and professional

Working hours:

Monday to Friday, 08h00 - 17h00

Over time as needed for emergency situations

Start Date:

01 October 2025

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.