FIELD SERVICE ENGINEER VIE

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

A world leader in onboard energy storage and emission reduction systems, OPmobility C-Power develops solutions for all types of powertrains including, gasoline, diesel, hybrids, plug-in hybrids and battery electric vehicles. Electrification is the driver of low-carbon mobility and with the E-Power business, OPmobility is developing battery packs, electronics and power electronics for heavy-duty mobility and light vehicles.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

Mission:

We are looking for a VIE Field Service Engineer VIE based in Salzgitter, Germany. Your mission will be to provide support and services as requested by the Customer. You will have the mandate to represent the company in the field (in front of the customer) by investigating and troubleshooting complex technical problems on OPmobility Battery systems.

Key responsibilities:

Ensure availability and reliability of the product during warranty and services phases

Increasing customer satisfaction by providing high-level services

Play a role in future battery systems design improvement

Perform troubleshooting and investigation of technical problems on customers’ sites

Carry out fault analyses, and participate in root cause analyses

Data collection and sharing the feedback with the design engineering team for continuous product improvement

Perform maintenance (preventive and corrective) of battery systems on customers’ sites

Identify customer needs in terms of services and share them with the team

Commissioning of battery systems

Corrective repair reports and warranty intervention report creation

Profile:

Master’s or Bachelor’s degree in Electrical Engineering

Driver's license

Good level of knowledge of MS Office

Experience in Field Services would be a plus

Excellent English language skills; other languages seen as an asset

Analytical thinking, flexibility, and the ability to act independently and on your own responsibility

Distinct willingness to travel

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.