Printing Supervisor (Onsite)

Job Description

We are The Customization Group,

a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 2.500.000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores. Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.

Our diverse team of 700+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you’ll find the perfect environment to take ownership and drive impact in the future of e-commerce.

We are seeking a detail-oriented and results-driven Printing Supervisor to lead our print production operations at our Columbus facility. This role is essential in maintaining the quality, efficiency, and performance of our printing department in a fast-paced, high-output environment. You'll be responsible for overseeing day-to-day activities, optimizing print workflows, ensuring color accuracy, and maximizing machine utilization and uptime— while supporting and motivating your team.

Why you will love working with us:

Global Collaboration: Benefit from working in our internationally dispersed teams, gaining valuable global insights within a dynamic, owner-managed company

Health insurance: for employees and eligible dependents

Generous Time Off: Enjoy 10 days of paid leave annually, plus sick leave and holidays

Professional Development: Dive into exciting projects and embrace abundant opportunities for professional growth and development

What You will Do:

Supervise daily operations of the print department to ensure output meets quality and timeline targets

Optimize color management procedures to ensure consistent, high-quality prints across jobs and machines

Maximize print machine utilization and reduce idle time through effective job scheduling and coordination

Oversee preventative maintenance schedules and ensure all print equipment is serviced and running efficiently

Monitor productivity metrics and proactively address bottlenecks or downtime

Collaborate with planning and production teams to manage work orders and shift priorities

Train and coach print team members on equipment use, quality checks, and SOPs

Implement and improve print quality control and calibration processes

Support new equipment rollouts, software updates, and process improvements

Enforce health and safety protocols in line with site standards

Preferred Background:

3+ years of supervisory experience in a digital or large-format printing production environment

Strong knowledge of color management systems, ICC profiles, and calibration tools

Proficient in Adobe Photoshop for basic print file adjustments and quality control

Hands-on experience with digital printing machines (e.g., Durst, Canon, Epson, Mimaki, HP, or similar)

Familiar with RIP software and production scheduling tools (e.g., Onyx, PrintFactory, Fiery)

Solid understanding of preventive maintenance practices for print equipment

Proven ability to lead teams in fast-paced environments with fluctuating demand

Comfortable analyzing performance data and optimizing workflows

Strong organizational, troubleshooting, and decision-making skills

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

One team. Millions of happy customers worldwide. Join us!

Full-time