Technicien service desk (IT)

We are seeking a skilled and motivated IT Support Technician for a 2-month contract role.

The ideal candidate must be bilingual (French/English) and capable of working onsite daily.

In this role, you will provide technical support and customer service, assisting with various IT needs related to Windows 11, Apple iOS devices, Intune, PC hardware/software, and ticket management systems.

Onsite Daily at Montreal Airport - Quebec, Canada Dorval, QC H4Y 1H1 Start 11/3/2025 and will be through 1/16/2026.

Monday to Friday 8am - 5pm Must be bilingual (French/English) Seeking Skills with Windows 11, Apple IOS, PC Hardware and software, ticket management, and customer service skills.

Key Requirements: Bilingual in French and English (written and spoken). Must be able to work onsite daily at Montreal Airport.

Proficient experience with Windows 11 and Apple iOS systems.

Hands-on experience with Microsoft Intune for mobile device management.

Strong understanding of PC hardware and software troubleshooting.

Proven ability to manage and resolve helpdesk tickets.

Excellent customer service and communication skills.

Ability to work efficiently in a fast-paced, dynamic environment.

Preferred Qualifications: Previous experience working in an airport or similar high-demand environment.

IT certification (CompTIA, A+, or equivalent) is a plus but not required.