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Senior Liability Claims Handler

Company:
Stride Resource Management
Location:
Milton Keynes, City of Milton Keynes, United Kingdom
Posted:
October 06, 2025
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Description:

Our client, a market leading loss adjusting company, are currently looking to recruit an experienced and Senior Liability Claims Handler to join an established and dynamic Claims Department. You will play a crucial role in supervising the technical performance of the unit and acting as the technical referral point for the team. This role is offered on a remote basis.

Key Responsibilities:

As the Senior Liability Claims Handler in the team, you will supervise and enhance the technical performance of the unit daily.

Serve as the primary technical referral point for Claims Handlers.

Manage a personal portfolio of high value and complex claims efficiently.

Ensure that reserves are regularly reviewed and maintained accurately.

Conduct technical audits of handlers' work and deliver feedback on training needs.

Authorise payment requests in accordance with established authority levels.

Support and comply with governance, including all company policies and procedures.

Reviewing medical reports and valuing injury.

Provide input to the Team Manager on technical aspects of appraisals.

Identify training needs and effectively plan and deliver training and mentoring.

Contribute to the delivery of projects, ensuring completion within set timescales and meeting client and company requirements.

Participate in client interactions and supplier management as directed.

To be considered:

As a Senior Liability Claims Handler, you will have strong technical expertise in casualty claims handling with demonstrable experience of dealing with losses in excess of £100K.

Whilst not essential, it would be advantageous if you have worked with Local Authority accounts.

You will be approachable and engaging with colleagues, with the ability to deliver feedback in a constructive manner.

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