Project Specialist, IPCM

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CSS Project Specialist, Implementations - Projects - Change Management Remote

Full time, Poland, Czech Republic, Spain

The CSS IPCM Project Specialist is accountable for delivering different types of projects involving (but not limited to) customer implementations and changes, as well as agency projects, internal product implementations, and core business process changes.

The position's primary role is to deliver projects with a low complexity, which is measured by the scale and scope of the request. Complexity can be the number of countries or the complexity of the customer or product. Complexity is determined by the IPCM Management team when assigning the request based on the information gathered from the vetting.

As a CSS IPCM Project Specialist, you will

Plan projects according to the defined scope

Confirm all necessary resources are assigned per the project scope

Leverage regional and local resources and resources from the different departments and functions to support projects

Facilitate effective and constant communication with all project participants (internal/external)

Facilitate and drive decision-making and escalation concerning the projects assigned

Manage Project risks and maintain project plan updates

About you

Previous experience leading low-complexity projects in travel management operations

You are well versed in CSS processes and procedures, reporting capabilities, and have a good background in CSS systems

You have a good understanding of client reporting requirements and data flows, Agency Operations' end-to-end processes, and resource and peer collaboration across functional teams

Good communication skills (written and oral) in English

Advanced knowledge of Word, Excel, and PowerPoint

Ability to work under the stress of meeting deadlines

Ability to facilitate and resolve risks, issues, and showstoppers

Experience using Project management software and GDS is a plus

Must be reliable and be flexible with working hours based on the needs of the projects

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at .

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