SAP S/4HANA Service Consultant (f/m/x)

Welcome to ZEISS – a company that combines innovation and responsibility! Our corporate functions are diverse and make a decisive contribution to the strategic orientation and sustainable success of ZEISS.

Your Role

As an SAP S/4HANA Service Consultant for the Service to Customer (S2C) area you will be responsible for our service processes and the Solution Architecture in SAP S/4HANA (Inhouse Repair, Returns Management, CRM Integration, ...).

Additionally you will shape our SAP S/4HANA solution to perfectly support our global service processes. An exciting transformation project awaits you, involving the transition from the existing SAP ECC to SAP S/4HANA. In this role, you will primarily contribute to the development and implementation of the global template and work in a service hub for the rollout.

Furthermore you will

Actively contribute on our global transformation program from SAP ECC to SAP S/4HANA and support the standardization and simplification of our global process landscape

Be the central IT contact person for our business groups in the service area (Inhouse Repair, Returns Management, CRM Integration, ...)

Work closely with the business groups to collect, review, and prioritize business needs in the service area for our ongoing SAP S/4HANA implementation

Coordinate the implementation with the relevant parties

Be in close coordination and collaboration with our internal and external consultants in a dynamic project environment

Work on the integration of our S/4HANA service processes such as logistics, controlling, billing and CRM integration

Your Profile

You have a degree in business informatics, business administration or a similar subject area

You already have profound knowledge of sales and services processes, like service planning and execution, inhouse repair or returns management

You have already experience in the implementation and customization of sales and service processes in SAP S/4HANA

You are familiar with SAP customizing

You have a strong ability to work in an international and cross-functional teams, paired with a consulting orientation and good communication skills

Knowledge in the related processes such as logistics execution, sales and distribution, controlling, procurement or CRM (SAP / Salesforce) are a plus

You speak English fluently

Your ZEISS Recruiting Team:Mrs. Selina Riccio