Job Description
Overview:
This role is responsible for maintaining and supporting the local IT infrastructure, including networks, servers, PCs, and printers, while serving as the on-site IT contact for all departments. The position works closely with external providers and global IT teams to implement company-wide standards and ensure security compliance. Candidates should bring hands-on experience with Windows environments, Microsoft 365, Active Directory, and basic networking; SAP or manufacturing IT experience is a plus. Success in this role requires strong troubleshooting skills, clear communication, and the ability to work independently in a dynamic, growing environment.
Key Responsibilities
Set up, maintain, and support the local IT infrastructure (network, servers, PCs, printers, etc.)
Act as the on-site IT contact for all departments and coordinate with external IT support providers
Monitor and manage local IT assets and licenses
Support local implementation of group-wide IT standards and security policies
Troubleshoot basic software and hardware issues, escalating to external support when necessary
Collaborate with HQ IT and other global sites to align systems and solutions
Document local IT setups and procedures
Technologies / Tools / Systems
Experience with the following is highly desirable:
Windows-based environments (Windows 10/11, Windows Server)
Support Microsoft 365 Apps (Teams, Outlook, SharePoint, OneDrive)
Administer Active Directory / Azure AD Accounts
Basic networking knowledge (TCP/IP, DHCP, DNS, VPN, firewalls)
Remote support tools (e.g., TeamViewer, AnyDesk)
Experience with ERP systems (especially SAP) is a plus
Familiarity with endpoint protection and patch management systems
Preferred Experience
3–5 years of hands-on experience in a similar IT generalist or IT support role
Background in industrial or manufacturing environments is a plus
Experience working in small teams or start-up-like settings is advantageous
Soft Skills & Competencies
Strong problem-solving and troubleshooting skills
Self-motivated, proactive, and able to work independently
Structured and reliable way of working
Strong communication skills and a service-oriented mindset
Willingness to “wear many hats” in a dynamic, growing environment
Ability to coordinate well with external service providers and international colleagues
Full-time