EMS Station Manager

Summary

The Station Manager is responsible for the overall management and operational oversight of a designated Emergency Medical Services (EMS) station. This role combines business acumen with operational leadership to ensure efficient and high-quality pre-hospital emergency and non-emergency services. The manager will lead a team of EMT's and paramedics, oversee all station logistics, and implement policies to ensure compliance with all local, state, and federal regulations.

Essential Duties and Responsibilities

Operational Management:

Supervise and lead all station staff, including EMT's and paramedics, and manage daily station activities to ensure operational efficiency.

Oversee scheduling, fleet readiness, and resource allocation to meet service demands.

Ensure compliance with all operational procedures, safety protocols, and company policies.

Review and analyze operational data to identify areas for improvement and implement effective solutions.

Personnel Management:

Conduct performance evaluations, provide coaching, and implement disciplinary action when necessary.

Foster a positive and collaborative work environment that promotes team cohesion and high morale.

Serve as a mentor to staff, assisting with professional development and training opportunities.

Business and Administrative:

Manage the station's budget, control costs, and track expenditures.

Prepare administrative and operational reports for senior leadership.

Work with accounting and billing departments to ensure accurate and timely documentation for financial purposes.

Coordinate with other EMS stations and departments to ensure consistent, system-wide operations.

Community and Compliance:

Act as a liaison between the station and local government, hospital partners, and the public.

Ensure all station operations are in compliance with regulatory agencies, such as state EMS boards and the Department of Health.

Lead quality assurance and continuous quality improvement (QA/QI) initiatives for the station.

Manage risk and ensure a safe working environment for all personnel.

Minimum Qualifications

Bachelor's degree in Business Administration, Healthcare Administration, or a related field is preferred.

Five years of experience in the EMS field, with at least two years in a supervisory or management role.

Valid Paramedic certification or other relevant healthcare certification (Advanced EMT may be considered).

Demonstrated experience in financial management, including budget oversight.

Strong organizational, analytical, and problem-solving skills.

Excellent communication and interpersonal skills.

Valid driver's license with a clean driving record.