Conference and Banqueting Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Shift pattern: Monday – Friday, varying between 8am – 6pm and weekends when required

A WORLD OF REWARDS

Annual salary ranging from £32,584 upto £35,000

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Free Parking

Subsidised Taxi Scheme

Guest Experience Day after successfully passing probation

Tickets to cricket events held at the venue

What will I be doing?

As a Conference and Banquet Manager, you are responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Banquet Manager will also be required to set budgets and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

Oversee and manage all Conference and Banqueting operations

Maintain exceptional levels of customer service

Ensure compliance of brand standards

Evaluate guest satisfaction levels with a focus on continuous improvement

Aware of trends and propose ideas to build the range and quality of Conference and Banquet

Optimise sales and contain costs, identifying any areas for action

Set achievable budgets and other short- and long-term functional goals

Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development

Ensure communication meetings are conducted and post-meeting minutes generated

Manage staff performance issues in compliance with company policies and procedures

Recruit, manage, train and develop the Front Office team

What are we looking for?

Strong knowledge of hotel/leisure/service sector

Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty

Exceptional communication skills

Exceptional leadership skills to create a winning team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar

Degree or diploma in Hotel Management or equivalent

Passion for delivering exceptional levels of guest service

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company

Schedule: Full-time