Site Supervisor- Smart Metering

Job Title: Site Supervisor – Smart Metering (Suffolk area)

Location: Suffolk (Field-based)

Contract Type: Full-time, Permanent

Reports to: Delivery Manager

Role Overview

We are seeking a proactive and safety-focused Site Supervisor to oversee daily field operations on our Smart Water Metering Contract across Suffolk. The successful candidate will play a key role in supervising site activities, ensuring all work is delivered to a high standard of safety, quality, and compliance.

This role is ideal for someone with strong leadership and communication skills, who is well-versed in street works, site safety, and utility regulations. NSWRA Supervisor Units and EUSR Water Hygiene certification are mandatory.

Key Responsibilities

Daily Site Supervision:

Oversee and coordinate the activities of smart metering installation teams, ensuring works are completed safely, efficiently, and in line with contract and regulatory standards.

Safety & Compliance:

Ensure strict adherence to Health & Safety regulations, including the New Roads and Street Works Act (NRSWA), and enforce all safety protocols on site.

Quality Assurance:

Monitor the quality of installation works, conduct audits and inspections, and ensure any non-conformances are addressed and closed out promptly.

Site Coordination:

Liaise with delivery managers, planners, and engineers to ensure efficient site setups, traffic management, reinstatement, and client requirements are met.

Customer Interaction:

Act as a site-level point of contact for customer queries, complaints, or access issues. Support teams in delivering a positive customer experience.

Team Support & Briefings:

Deliver daily briefings, toolbox talks, and support operational teams in the field. Ensure teams are fully briefed on job requirements, risks, and safety measures.

Documentation & Reporting:

Maintain accurate site records, safety checks, and daily progress updates. Report incidents, near misses, and site issues in a timely manner.

Required Qualifications & Certifications

NRSWA Supervisor Units (Essential – Must be valid)

EUSR Water Hygiene Card (Essential – Must be valid)

Must have water utilities experience (preferably smart metering experience)

Full UK Driving Licence

Experience supervising street works, utility or metering teams

Good working knowledge of Health & Safety legislation and best practices in utility environments

Desirable Experience & Skills

Previous experience in smart water metering or similar work stream

First Aid at Work certification

Strong understanding of reinstatement practices and traffic management

Competent using handheld/mobile technology for reporting and auditing

Ability to work independently and manage multiple teams across a geographic region

What We Offer

Competitive salary and company vehicle

Fuel card and equipment provided

Ongoing training and development opportunities

Supportive and safety-first working culture

Working Hours: Monday–Friday (occasional evening or weekend visits may be required)