Credit Controller

We are Landsec

We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we’ve created the UK’s leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country’s pre-eminent retail platform, and a residential pipeline that will redefine urban life. We’ve honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world

Location

This role is based in London Victoria, and offers hybrid working, with majority of the working week in the office. We recommend discussing arrangements with the hiring manager.

The Team

You will be a part of the Credit Control team.

The role

To perform the credit control for a portfolio of Retail properties including maintenance of the ledger and preparation of tenant statements and reconciliations.

Salary: Competitive

Principle Accountabilities

Collation and release of invoices to the tenants to ensure timely payments under the terms of their leases

Chasing of outstanding arrears on the tenant ledgers to ensure timely payments

Reconciliation of tenant and customer accounts to ensure information is correct

Collation and release of tenant statements

Preparation of arrears reports (including commentary) to send to the Portfolio Team

Identifying bad debts and ensuring the necessary authority to write them off from the ledger

Processing of bad debt write offs

Organise and attend portfolio arrears meetings with the relevant Portfolio/Asset Manager and Management Surveyor

Calculation of bad debt provisions for posting by the financial accountants

Liaising with Insolvency professionals (whenever necessary) to ensure that claims are correct and that periods of occupation are correctly billed and paid

Liaising and instruction of collection agents/solicitors

Essential Criteria

Communicating Effectively - Good interpersonal skills

Planning & Managing Work - Good time management skills, a flexible approach to work, a good eye for detail and the ability to work under pressure

Customer Service – Good team player

Life and Benefits at Landsec

We have a great benefits package, there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.

Below are some of our core benefits, make sure to visit our My Total Reward page for more information.

Performance based annual bonus plan

25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special ‘My Day’ to take off for whatever you choose.

Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution.

Private medical insurance, Health Cash Plan, Life assurance and income protection.

Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details)

Two different share plans enabling you to share in the success you will help to build

Up to 4 working days to volunteer per year and 'Give As You Earn' programmes allowing you to donate to charities straight out of your pay and we top up by 20%

And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause

Diversity and Inclusion

At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.

We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing

To find out more about our approach, visit our Diversity and Inclusion page.

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