Cashier - Beauty Industry

JOB TITLE: CASHIER NATURE OF JOB: FULL TIME INDUSTRY: BEAUTY SALARY: KSHS 35,000 JOB LOCATION: NAIROBI DUTIES AND RESPONSIBILITIES Customer Interaction and Service Excellence Greet customers warmly upon arrival and create a friendly and welcoming atmosphere.

Respond to customer inquiries, resolve complaints promptly, and provide assistance in a courteous and professional manner.

Guide customers on products, services, or promotions to enhance their shopping experience.

Transaction Processing Accurately handle cash, mobile money (e.g., M-Pesa), credit/debit card payments, and voucher transactions.

Operate the Point of Sale (POS) system efficiently to scan items, process sales, and issue receipts.

Ensure all sales transactions are recorded correctly and any price discrepancies are flagged and resolved.

Cash Handling and Reconciliation Open and close the till/register at the beginning and end of each shift, ensuring accurate float management.

Count, reconcile, and document cash in the drawer to match sales records daily.

Safely store cash and submit collections to the accounts/finance department or designated custodian.

Record Keeping and Reporting Maintain accurate records of daily transactions, receipts, refunds, and other financial data.

Assist in preparing daily sales summaries and hand over relevant reports to the supervisor or accountant.

Flag and report any discrepancies or suspicious transactions immediately for investigation.

Compliance and Policy Adherence Follow all company procedures for handling cash, customer service, and transaction documentation.

Adhere to health, safety, and cleanliness standards, ensuring the cashier area is always neat and tidy.

Ensure secure handling of confidential customer and company information.

Inventory and Stock Support Monitor and report low stock items or fast-moving goods to supervisors for timely restocking.

Participate in periodic stock counts and help with labeling or arranging items when required.

Inform customers of stock availability or delays in service where applicable.

Collaboration and Teamwork Work closely with sales staff, supervisors, and other team members to ensure seamless customer service.

Support colleagues during peak hours, promotions, or special events.

Attend briefings, training sessions, or meetings as scheduled by management.

Upholding Professional Image Maintain a high standard of personal hygiene and professional grooming.

Represent the company positively at all times through behavior, communication, and appearance.

Handle customer information with discretion, maintaining privacy and trust.

KEY REQUIREMENTS - SKILLS AND QUALIFICATIONS Diploma or Degree in Business Administration, Accounting, Finance, or a related field At least 1-2 years of proven experience in a cashier or similar role Proficiency in operating POS systems and handling various forms of payment Basic understanding of accounting principles is a strong advantage Muslim ladies are encouraged to apply HOW TO APPLY If you meet the above qualifications, skills and experience share CV on Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.