Store Manager - Beauty Industry

JOB TITLE: STORE MANAGER (BEAUTY INDUSTRY) NATURE OF JOB: FULL TIME INDUSTRY: BEAUTY SALARY: KSHS 40,000 - 50,000 JOB LOCATION: NAIROBI DUTIES AND RESPONSIBILITIES Store Operations & Management Oversee all daily store operations to ensure the store runs efficiently and profitably.

Implement and enforce store policies, procedures, and standards.

Ensure the store is clean, well-organized, and visually appealing according to brand guidelines.

Maintain accurate records of daily sales, customer transactions, and stock movement.

Sales & Customer Experience Drive sales performance to meet or exceed monthly targets.

Provide outstanding customer service and handle escalated customer issues professionally.

Train and motivate staff on upselling, product knowledge, and customer engagement techniques.

Build strong relationships with regular clients and ensure customer retention.

Inventory & Stock Management Monitor stock levels, place timely orders, and ensure accurate inventory management.

Conduct regular stocktakes and reconcile any stock discrepancies.

Coordinate with suppliers and logistics to ensure timely delivery of products.

Ensure all products are correctly labeled, priced, and displayed.

Team Leadership & Staff Management Supervise, train, and mentor store staff, including sales assistants and cashiers.

Create staff schedules and ensure adequate coverage during business hours.

Conduct regular performance reviews and provide constructive feedback.

Maintain a positive and professional work environment.

Reporting & Administration Prepare and submit sales reports, expense reports, and inventory records to management.

Monitor cash flow, perform daily cash reconciliations, and ensure banking is done on time.

Ensure compliance with financial, legal, and company policies.

KEY REQUIREMENTS - SKILLS AND QUALIFICATIONS Diploma or Degree in Business Management, Retail Management, or a related field Minimum 2 years of experience as a Store Manager or Supervisor in a beauty, cosmetics, or skincare environment Strong understanding of beauty products, customer buying behavior, and market trends Excellent leadership and team management skills Strong interpersonal and communication skills Ability to handle cash and POS systems with accuracy Proficient in inventory and stock management Strong problem-solving and decision-making abilities HOW TO APPLY If you meet the above qualifications, skills and experience share CV on Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.