Service Advisor

Job Description

Description of the role:

The Service Advisor at The Mason Automotive Group in Lugoff, SC is responsible for providing excellent customer service, building relationships with clients, demonstrating some technical knowledge, confidently communicating with customers, following strict processes, following up with clients, setting and adhering to appointments, and meeting and exceeding General Motors standards for testing and goals.

Responsibilities:

Provide excellent customer service

Build relationships with clients

Demonstrate some technical knowledge

Communicate confidently with customers

Follow strict processes

Follow up with clients

Set and adhere to appointments

Meet and exceed General Motors standards for testing and goals

Requirements:

Previous experience in customer service

Strong communication skills

Basic technical knowledge

Process-driven mindset

Ability to set and adhere to appointments

Ability to meet and exceed goals

Clean and Clear background and driving record

Ability to use modern technology to stay compliant

Benefits:

This position offers a competitive compensation package of $62,000.00 - $92,000.00 per year paid weekly, as well as opportunities for growth and advancement within The Mason Automotive Group.

About the Company:

The Mason Automotive Group is a leading automotive company in Lugoff, SC, dedicated to providing exceptional service to all customers and maintaining high standards of quality in all aspects of the business.

Full-time