Job Purpose and primary objectives:
Microsoft 365 Technical SME in Identity & Access Management to provide L2/L3 support for Azure AD [Entra ID] and other M365 collaborative products
Key responsibilities:
• UK SC (Security Cleared) is Mandatory
• Hands-on experience with MS Azure environment.
• Azure AD [Entra ID] Administration, Policies (like Conditional Access, Single Sign-on etc.)
• Implementing Microsoft Azure tenant-level configuration
• Experience of PowerShell scripting
• Knowledge of Microsoft Azure Licensing
• Understanding of Active Directory & Active Directory Federation Services, AD Connect etc.
• Knowledge in M365 products like One Drive, Defender, AIP, DLP, Preview etc.
• Certification like AZ-900, AZ-103 would be added advantage
• Solid understanding of ITIL/ITSM best practices
• Excellent problem solving and decision-making skills
• Ability to work independently and as part of a team
• ITIL Processes - Change, Incident and Problem management
• Understanding of Agile Methodology and PM tools like Jira & Confluence.
• Experience in handling Escalated issues including coordination with multiple teams and vendor
• Preparing the incident report / root cause analysis reports
• Interpersonal sensitivity and customer responsiveness
• Ability to communicate complex technical contents plainly and simply
• Good Hardware knowledge and troubleshooting experience
• Excellent documentation skills for user training and technical documents
• Traveling to other EDF and TCS Site as per Project requirement (within UK)
• Should be flexible with Multiple Shifts as and when required
• Should be ready to work in shifts and out of hours (based on project requirement)
• Adhering to SLA/OLA
• Handling Tickets / Requests
Key Skills/Knowledge:
Implementing Microsoft Azure tenant-level configuration, including,
Conditional Access Policy (CA)
Service Principal (SPN)
System for Cross-Domain Identity Management (SCIM) Provisioning and Support
Apps Registration
Azure AD - User and group Management, AD Connect etc.
Knowledge in M365 products like One Drive, Defender for Endpoint, AIP, DLP, Preview etc.
Create, edit or delete Azure Active Directory (AAD) user/Device groups
PowerShell scripting
Microsoft Azure Licensing
M365 collaborative products like Teams, One Drive, SharePoint etc.
Administer and Configure applications for enterprise users
Good understanding and working experience in Agile Way of Working (DevOps Based Model)
Experience of delivering Cloud based solutions across a large enterprise
Experience required:
• Hands-on experience in Azure AD [Entra ID] Identity & Access management.
• Enterprise device provisioning, management, configuration, life-cycle management.
• Azure AD Administration, Policies (like Conditional Access, Single Sign-on, MFA etc.)
• Implementing Microsoft Azure tenant-level configuration
• Experience of PowerShell scripting
• Knowledge of Microsoft Azure Licensing
• Understanding of Active Directory & Active Directory Federation Services, AD Connect etc.
• Knowledge in M365 products like One Drive, Defender for Endpoint, AIP, DLP, Preview etc.
• Should be well versed with Agile (JIRA Tool, Creating Stories)
• Understanding of Azure AD Connect and Azure AD directory service for managing cloud identity.
Please send your resume to