Our client, a leading organization in the aviation support industry, is seeking a Customer Account Services Representative (Billing Specialist) to join their team. As a Billing Specialist, you will be part of the Customer Support Department supporting the billing and accounts receivable team. The ideal candidate will have strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving, which will align successfully in the organization.
Job Title: Billing Specialist
Location: Columbus, OH
Pay Range: $20 per hour
Duration: 6 months
What's the Job?
Serve as a primary point of contact for customer inquiries related to billing and accounts receivable
Review large accounts proactively and resolve issues before billing occurs
Handle tasks such as consolidated invoicing and uploading invoices into customer systems
Monitor account credits and ensure timely posting
Generate monthly statements and assist in collecting overdue balances
What's Needed?
High school diploma required; associates or bachelor's degree in business preferred
2 to 5 years of relevant experience in customer support or billing roles
Experience with SAP or similar systems is preferred
Excellent verbal and written communication skills
Strong proficiency in Microsoft Excel and analytical skills to reconcile data and analyze variances
What's in it for me?
Opportunity to work with a dynamic team in a supportive environment
Gain valuable experience in billing and customer service operations
Engage in meaningful work that impacts customer satisfaction
Potential for professional growth within the organization
Supportive work environment that values diversity and inclusion
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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