Billing and Collections

BILLING AND COLLECTIONS

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price, and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities.

We are currently looking for a Billing and Collections Specialist who will manage all aspects of the billing and collections process, ensuring accurate and timely invoicing and payments. This role involves working closely with project managers and clients and requires strong attention to detail and communication skills.

In Teamswell every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Billing and Collections Specialist will possess the skills and experience required, as well as a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.

CORE RESPONSIBILITIES

Generate and send invoices based on contracts, milestones, and completed work.

Verify billing accuracy and secure approvals from project managers.

Monitor accounts receivable, contact clients about past-due accounts, and resolve discrepancies.

Reconcile accounts and prepare regular collection status reports.

Serve as the primary point of contact for clients and internal teams on billing inquiries.

Maintain detailed billing records and payment histories.

Assist with special accounting projects, controls, and documentation.

Identify process improvements for billing and collections efficiency.

Attend weekly supervisor check-ins.

REQUIRED EXPERIENCE

• Experience with billing and collections (minimum of five years preferred).

• QuickBooks Online experience – mandatory.

• HubSpot CRM experience – mandatory.

• Ability to use Google Suite and adapt to new technologies.

• Strong organizational skills; able to manage multiple projects and deadlines.

• Strong math, analytical, and problem-solving skills.

• Excellent written and verbal communication skills in a client-facing capacity.

• Strong teamwork and collaboration skills.

• Dependable, with strong customer service mindset.

Must speak, read, and write English fluently

POSITION SCHEDULE DETAILS

Full-time remote position

Monday - Friday (40 hours/week) (MST/PST Timezones)

BENEFITS & PERKS

Company-paid employee private health, emergency, basic life, and short-term disability insurance stipend.

Internet and Electricity subsidy

Coursera and EdX Education Bonus

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