About APPLIED Adhesives:
We have you covered.
Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered.
With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we're not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company.
We have countless victories that we could celebrate, but we're more interested in looking forward than back. We've collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner.
Come join us!
The Role:
We are seeking an experienced Program Engineer for Adhesives. This person will manage various adhesive projects from concept to launch at customer location. This may include but not be limited to defining the project scope, determining technical requirements, developing and conducting proof of concept testing, and providing application and processing guidance after the sale.
This is a hybrid role, and only candidates living in the greater MI. area will be considered for this position.
Key Responsibilities:
Manage multiple Technical Projects including determining required equipment / materials and developing timelines as appropriate, Build and Test Specimens, Develop / Write test reports on testing conducted.
Participate in internal and external cross functional meetings/activities to support business growth objectives. (including but not limited to project discovery meetings, product trials at customer, adhesive and technology training, etc.).
Has knowledge of product types offered to the market.
Conduct material/adhesive performance testing on representative substrates and parts.
Provide On-Site and Remote Customer Service and Technical Support for various adhesive applications, with a focus on Product Assembly and Automotive (other areas could include End of Line Packaging, Converting, Graphic Arts).
Conduct hands-on product demonstrations, trials, equipment installation and technical training for personnel.
Build strong rapport with customers and organizational teams, providing technical assistance and troubleshooting through training, experience, knowledge, and use of available resources.
Respond to customer and sales inquiries related to technical questions, problem solving, requests for information with timeliness and professionalism.
Utilize various technologies and methods to manage workflow, communicate with outside and inside contacts, create content and access information.
Collaborate with team and organizational partners as well as being self-motivated to prioritize, complete and communicate workflow efficiently and effectively.
Utilize contact management system as a resource to manage technical requests.
Ability to productively communicate and collaborate with a wide variety of personalities and skill levels.
Responsible for policies and procedures to maintain ISO/IEC 17025 Accreditation in Rockford Laboratory.
Show good judgment and professionalism in all job-related functions and correspondences.
Support and adhere to all safety procedures and complete all required safety training.
Identify and support improvement opportunities for processes to support company objectives and customer expectations.
You Are Ideal for This Role If You:
Have a bias for action and like to take initiative.
Are a team-player but also work well independently.
Have the willingness to learn and are personally driven to succeed.
Physical Requirements:
Must be able to remain in a stationary position.
Constantly operates a computer and other office productivity machinery.
Able to communicate information and ideas so others will understand.
Experience and Qualifications:
Bachelor's or Associate's Degree required.
Five plus years' experience in Technical or Adhesives related field required.
Experience in a customer-facing role required.
Demonstrated experience in product assembly or automotive a plus.
Familiarity with test lab protocol required.
Ability to collaborate across business functions.
Excellent verbal and written communication skills
Ability to work independently as well as on a team.
Exceptional organizational and time-management skills.
Flexibility to travel up to 50% of the time.
Why Work for Us:
Medical, Dental and Vision Benefits
401k Match
Flexible and Team-Oriented work environment
Generous PTO policy
Tuition Reimbursement
Employee Assistance Program
Career and talent development opportunities as well as opportunities for personal growth
Leading with Integrity, Collaboration, and Passion
In today's dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it's demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence.
Our Core Values:
Leadership
We are the leaders we wish to follow at work and in our communities.
Collaborative
One team delivering exceptional value and service.
Passion
We enthusiastically pursue excellence.
Integrity
We choose to be ethical and trustworthy.
Relentless Customer Focus
Our customers are at the heart of everything we do.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.