Service Technician

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.

WHAT YOU'LL BE DOING

Troubleshoot and repair of nail guns and staple guns for customers

Demonstrate and provide effective equipment operation and daily maintenance training to customers

Regularly complete customer orders

Complete and submit appropriate documentation (work orders, parts orders, time sheets, etc.)

Communicate with sales team to ensure customer satisfaction

Problem-solve with sales team to determine best resolution to customer issues

Interact with customers providing the highest levels of service and productivity.

YOU MAY BE A GOOD FIT IF YOU HAVE:

Experience in construction, small engine repairs, pneumatic or electric power tool repair experience is preferred

Experience in the construction or industrial supply industry is helpful

Strong mechanical skills/abilities required

Customer service oriented

Strong organizational skills and attention to detail

Quick learner and able to retain knowledge

Basic computer skills

Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis

High school diploma or equivalent

WHY YOU'LL LOVE IT HERE

Daytime shift with great hours!

Our collaborative family culture

Opportunities for career growth

Competitive benefits package, including: Health, Dental and Vision

Opportunity to enroll in our 401k program with Discretionary Match

Paid time off

#Indeed

SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.