The mission of this position is to help Church members fulfill their divinely appointed responsibility to discover their families through family history methods, submit their names to the temple for saving ordinances, and to help bring souls unto Christ. In addition, this role supports Facilities Management (FM) operations by applying data analysis, system monitoring, and AI-enabled tools to improve efficiency, reliability, and stewardship of Church resources.
Performs root cause analysis, investigates and resolves data-related inquiries and system issues with a particular emphasis on FM operational data (e.g., maintenance, capital projects, and asset tracking). Produces and presents quantitative information requests for management, product owners, and system development teams. Identifies, gathers, and analyzes data to understand data cleansing and manipulation needs to ensure accurate recording of information. Works with reporting and analytics teams to ensure proper system functionality, data integrity, and operational readiness. Participates on development teams to represent FM and business needs for process and system development, leveraging AI and automation where appropriate.
Responsibilities
Completes root cause analysis of complex data and FM operational problems; resolves by developing and implementing systems, processes, and AI-enabled tools where appropriate.
Collects data using system tools or ad hoc query tools. Analyzes FM operations, construction project data, and processes, and prepares written reports and actionable recommendations.
Reviews current processes, identifies performance gaps in FM workflows (maintenance, construction, scheduling, etc.), and recommends possible solutions to department management, product owners, and system development teams.
Provides analyst support to Global O&M Leadership team on various project as needed
Organizes and manages information from various databases, including FM and asset management systems.
Coordinates with other units, divisions, and departments to resolve FM data recording problems and ensure alignment across Church operations.
Qualifications
Bachelor's Degree in Facilities Management, Construction Management, Operations, Information Sciences, or a related field, with 3 to 5 years of work experience, or a combination of education and experience.
High level of curiosity and problem solving skills
Strong data analysis, research, and FM operational problem-solving skills. Ability to spot trends and relationship across systems and data sets
Familiarity with AI, predictive analytics, and automation in data-driven decision-making.
Ability to communicate effectively, both written and oral, with technical and non-technical audiences in order to transform insights into compelling narratives
Highly skilled in the use of standard desktop software such as MS Word, PowerPoint, and Excel (programming ability a plus). Capable of performing detailed, technical data analysis.
About Us
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.