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Reservation Assistant

Company:
Remotetravelcareers
Location:
Cambridge, Cambridgeshire, United Kingdom
Posted:
October 05, 2025
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Description:

We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

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