Union Operations Manager

Company Description Beck & Pollitzer is the world's leading provider of industrial installation and machine relocation services.

We deliver an unrivalled range of services to all clients, both locally and internationally.

We are passionate about our customers and the work we do for them.

Therefore, we pride ourselves in consistently delivering excellence, no matter how complex the project.

We firmly believe that we achieve more when we work together, and recognise that people are the heart of the business.

At Beck & Pollitzer everything we do is based on our core values; colleagues working together, passion for our customers and the work we do for them and being consistent and persistent in all we do.

We recruit people who demonstrate these values and are good at what they do.

When you join our team, you will become involved in supporting or delivering some of the biggest and most complex machinery installation and relocation projects in the world.

Our people are experts in a diverse range of industries including automotive, aerospace, infrastructure, print, packaging, FMCG, metals and many more.

Position Summary of Primary Functions:We are seeking a highly organized and experienced Union Operations Manager to oversee daily operations and manage a unionized workforce.

This role is responsible for ensuring operational efficiency, maintaining compliance with collective bargaining agreements, and fostering a positive working relationship between employees, union representatives, and company leadership.

The ideal candidate will have a strong background in operations management, labor relations, and workforce leadership.

Essential Duties and Responsibilities Key Responsibilities: * Manage and oversee daily operations to ensure projects, production, and services meet safety, quality, and efficiency goals.

* Supervise union employees, ensuring adherence to collective bargaining agreements, company policies, and labor laws.

* Serve as the primary liaison between management and union representatives, addressing grievances, disputes, and workplace issues in a timely and fair manner.

* Monitor scheduling, overtime, payroll, and disciplinary actions to ensure compliance with union contracts.

* Collaborate with HR, safety, and senior leadership to support employee development, performance management, and workplace improvements.

* Identify and implement process improvements to increase productivity and reduce operational costs while maintaining strong employee relations.

* Support labor negotiations and provide input on operational needs during collective bargaining discussions.

* Maintain accurate records and prepare reports related to workforce performance, operations, and labor relations.

Requirements Job Specifications or Qualifications Education:Bachelors in Business Administration, Operations Management, Industrial Relations, or related field.

Certifications:N/A.

Experience: * 5+ years of operations management experience, with at least 2 years managing unionized employees.

* Strong knowledge of collective bargaining agreements, labor relations, and employment law.

* Proven leadership, communication, and conflict-resolution skills.

* Ability to balance operational goals with fair and consistent employee management.

* Experience in industrial, construction, manufacturing, or related environment strongly preferred.

Key Competencies: * Labor Relations Knowledge * Deep understanding of collective bargaining agreements, grievance procedures, and labor laws.

* Ability to apply contract terms fairly and consistently.

* Leadership & People Management * Builds trust and credibility with both union employees and management.

* Provides clear direction, coaching, and accountability.

* Conflict Resolution & Negotiation * Skilled at handling disputes calmly and effectively.

* Balances employee needs with organizational goals.

* Communication Skills * Transparent, respectful, and professional in interactions with employees, union reps, and leadership.

* Strong written and verbal communication for documentation, reporting, and discussions.

* Operational & Strategic Thinking * Ability to run day-to-day operations while also identifying long-term improvements.

* Strong problem-solving skills to address operational challenges quickly.

* Decision-Making & Judgment * Makes fair, timely decisions, especially in high-pressure situations.

* Considers both compliance and business impact before acting.

* Collaboration & Relationship Building * Works effectively with HR, safety, and senior management.

* Builds positive relationships with union representatives and employees.

* Adaptability & Resilience * Remains steady under pressure, especially during disputes or negotiations.

* Adapts to changing operational needs or shifts in workforce dynamics.

* Process & Results Orientation * Focused on efficiency, productivity, and safety.

* Able to drive continuous improvement while maintaining positive employee relations.

Travel Required:50-75% This job description is not a contract of employment.

Employment with Beck & Pollitzer, USA is at will and may be terminated by either party at any time, with or without cause or notice, in accordance with applicable law.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as established by law.