Jewellery sales (Ludhiana)

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jewellery sales job involves assisting customers to find and purchase jewellery, maintaining product knowledge, achieving sales targets, and managing showroom presentation and stock. Key responsibilities include greeting customers, understanding their preferences, explaining product features, processing sales transactions, and building client relationships. Strong customer service, excellent communication, a keen eye for detail, and a genuine interest in jewellery are essential skills for this role.

Responsibilities

Customer Service: Greet customers, provide personalized assistance, and ensure a premium shopping experience.

Product Knowledge: Stay up-to-date on the latest jewellery trends, product features, and craftsmanship to effectively advise customers.

Sales Transactions: Process payments efficiently, manage sales, and handle customer inquiries and issues.

Showroom Presentation: Maintain an organized, clean, and visually appealing showroom to attract customers and showcase products effectively.

Inventory Management: Conduct stock counts, manage opening and closing stock records, and ensure products are displayed safely.

Sales Targets: Work to achieve individual and team sales targets to drive revenue for the business.

Client Relationships: Build and maintain strong relationships with customers to foster loyalty and repeat business.

Required Skills and Qualifications

Strong Sales Skills: The ability to identify customer needs and close sales is crucial.

Excellent Communication: Effective communication is vital for explaining product details and building rapport with clients.

Customer Service Excellence: A commitment to providing outstanding service to ensure high customer satisfaction.

Product Expertise: Knowledge of various gemstones, metals, and jewelry designs is a significant asset.

Attention to Detail: Essential for maintaining accurate records, managing displays, and ensuring product quality.

Professionalism: A professional demeanor is important for representing the brand and providing a luxury experience.

Flexibility: The ability to work flexible hours, including evenings and weekends, is often required.

Typical Qualifications

A high school diploma or equivalent is generally required.

Previous experience in retail, customer service, or sales, especially in the luxury sector, is often beneficial.

Certifications in gemology or jewelry design can be a strong advantage.