Senior IT Support Coordinator
Description:
The candidate will be responsible for managing IT support requests, coordination with end users and team members, coordinating with vendors, and maintaining IT inventory and documentation.
Roles and Responsibilities
Roles and responsibilities are :
1. Assignment of helpdesk tickets.
2. Manage SLA and handle escalations.
3. IT Procurrement (RFQ, Quotation comparison, PR creation and processing invoice).
4. Maintain inventory records of hardware and software assets.
5. Coordinate tasks between technical teams and end users.
Job Classification
Industry: Software Product
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: Impetus Technologies
Location(s): Indore