Scale Operator

Job Description

6:30am - 4:30pm M-F

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The Scale Operator is responsible for accurately operating scales and related computer systems to record the weights of all incoming and outgoing vehicles. This role ensures that all load information is properly entered into the computerized system, verifies accuracy of records, and may also be responsible for collecting fees from customers.

Responsibilities of Position:

Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate and accurate charges

Receive payment from customers, provide receipts, and document the full transaction and materials received into computer system

Professionally interact with customers and respond to inquiries providing information relating to proper procedures for facility

Balance daily receipts to ensure accurate record keeping and appropriate billing

Accept or reject load based on content to maintain acceptable material standards

Measure customer vehicles and/or trailers to accurately type customer ticket

Perform routine clerical duties including running and preparing reports, as necessary

Maintain all paperwork on the scales/facility

Support and/or fill in for other roles as needed

Work with inside and outside haulers to ensure that work orders and delivery receipts are printed and distributed for correct loads, along with a certificate of analysis based on location

Work with temp agencies to record accurate times for all outsourced labor as needed, based on location

Work with the trailer leasing company and schedule all preventive maintenance and damage of rental trailers as needed, based on location

Perform other duties as assigned

Supervisory Responsibility:

This position will not manage employees

Physical Requirements in a Regular Workday:

Rarely lifting/carrying/pushing/pulling a max of 35 lbs

Frequently working outside

Continuously working in wet/humid conditions

Continuously working in areas of dust, odors, mist, gases, and other airborne matter

Continuously sitting/standing/walking

Skills & Abilities Needed for the position:

Ability to work outdoors in varying weather conditions and walk frequently between customer locations (100–200 times per day, as required)

Ability to communicate clearly and professionally via radio, intercom, phone, and in-person interactions

Ability to manage a high volume of work in a professional, organized, and efficient manner

Ability to work both independently and collaboratively as part of a team

Strong problem-solving skills, including the ability to identify issues, make sound decisions, and resolve problems effectively

Ability to remain calm and professional under pressure while treating others with respect

Basic math skills to accurately calculate charges, process payments, make change, and reconcile daily receipts

Strong verbal and written communication skills with the ability to interact professionally with internal and external customers

Proficiency in data entry with strong attention to accuracy and detail

Additional Working Conditions/Aspects:

Ability to travel between offices, as required

Ability to work flexible hours; expected to work nights and weekends as needed

Ability to work overtime, weekends, and/or holidays.

Legally eligible to work in the United States.

Valid driver’s license (if applicable).

Must successfully complete pre-employment testing.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Full-time