HEALTH COACH
Name:
FUNCTIONS OF POSITION:
Assist with referral tracking and feedback.
Assist with performance improvement and data management
Process enrollment/discharge/transfer forms
Provide assistance with enabling services such as transportation, food, housing, etc.
Reminding enrollees regarding keeping appointments, filling prescriptions, follow-up on self-management goals, etc.
Requesting and sending medical records for care coordination
Coordinates team based care to provide health services to individuals, families, and/or their communities through effective partnerships with patients, their caregivers and their physician.
Assisting with touches and researching and follow-up on preventative tests
Provide training and technical assistance
QUALIFICATIONS:
Education-High School Diploma
License-if applicable
Credentials-if applicable
Experience-3-5 year experience in clinical or community health setting preferred previous hospital or clinic based experience. Strong Excel experience preferred.
SPECIAL:
PATIENT CONTACT: Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served.
TYPING: Minimal
MACHINE OPERATION: Computer for entry or retrieval of data, copy machine, 10 key calculator, typewriter.
PHYSICAL:
STANDING: Minimal periods, but must be able to sit for long periods of time for reviewing of charts.
WALKING: Must be able to walk quickly to all areas of the hospital and occasionally to physician offices.
LIFTING: Minimal - light loads (no more than 15 lbs).
VISUAL: Must have good acuity to review medical records, occurrence forms, computer screens, manuals, and other tools used in job performance.
HEARING: Audio reception essential for effective understanding and communication with hospital staff and outside agencies.
SPEAKING: Must have the ability to orally speak for effective communication with hospital staff and outside agencies
Days Monday - Friday