Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member - Claims Specialist

ROLE DESCRIPTION:

As a Claims Specialist for Jordan Smithson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.

RESPONSIBILITIES:

Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.

Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships. QUALIFICATIONS:

Experience in claim handling preferred

Experiencing managing client relationships preferred

Excellent communication skills - written, verbal, and listening

Able to anticipate customer needs

Able to effectively relate to a customer BENEFITS:

Paid time off (holidays and personal/sick days)

Salary plus commission/bonus

401k with match

Health insurance stipend

Growth potential/opportunities for advancement within my agency