Systems and Applications Administrator

Class Concept Are you ready to grow your IT career in a place that values teamwork, innovation, and community impact?

The City of Dublin is hiring a Systems and Applications Administrator!

Bring your skills in Microsoft 365, Azure, Active Directory, and VMware to a team that thrives on collaboration, respect, accountability and positive energy.

In this role, you will keep critical City systems running while gaining hands-on experience in networking and cybersecurity.

At Dublin, our culture is built on integrity, service, and supporting each other - because when our team succeeds, our community succeeds.

Primary Focus Monitors and administers the daily operations of application services, directory and user management, telecommunication applications and cloud-based services.

Evaluate new applications and services while collaborating with the IT support, the Systems and Applications and network engineer teams to implement new solutions.

Collaborate with the Network Operations Manager to support all aspects of City network operations.

This role offers the opportunity to gain exposure to networking and cybersecurity in collaboration with the City's network engineers and cybersecurity administrator.

Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act regulations and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time.

Supervisory Responsibilities None Examples of Duties Essential Functions * Administers and supports Microsoft Azure, Microsoft 365, VMware environments, enterprise backup solutions, SaaS platforms and Active Directory.

* Manages file systems, mobile device management, access control and application upgrades.

* Supports, configures and maintains VoIP and collaboration systems.

* Administers SaaS applications, including Microsoft 365 productivity tools (Teams and SharePoint), collaboration platforms, and department-specific business systems (e.g., finance, HR, timekeeping, permitting). * Assists with server patching and the decommissioning of legacy systems.

* Works alongside Network Engineers to gain exposure and assist with basic networking tasks such as switch port changes, VPN configuration and firewall policies.

* Creates and maintains system documentation, standards and policies to ensure consistency and compliance.

* Collaborates with external consultants and vendors to implement and maintain new applications and servers, communicating updates and solutions effectively to City staff.

* Performs other related duties as assigned.

Typical Qualifications Minimum Qualifications * Bachelor's degree in computer science, Information Systems, or other relevant field and 3-5 years of professional experience in systems and applications administration with exposure to networking fundamentals.

Hands-on experience administering Microsoft 365, Active Directory, and Azure is required.

Experience with VMware, enterprise backup solutions, and VoIP systems strongly preferred.

Familiar with networking fundamentals and eager to expand knowledge in network switches, firewall configuration, routing, VPN, and wireless technologies.

Excellent troubleshooting, communication and documentation skills.

* Relevant certifications like Microsoft Azure Administrator Associate, Microsoft 365 Administrator, VMware Certified Professional and CompTIA Security+ are desirable.

Physical Requirements * Ability to move about the inside of an office space to access file cabinets and office equipment.

* Constantly operate a computer and other office machinery, such as a copier, fax machine, mobile device, shredder, scanner, etc.

* Must be able to remain in stationary position at workstation throughout scheduled workday.

* Ability to exchange information with co-workers and citizens through use of email system, the telephone, and in-person interactions.

* Ability to occasionally lift and move objects weighing up to 20 lbs.

* Ability to move objects weighing over 20 lbs.

with the help of equipment/devices, on an infrequent basis.

* Ability to enter data into computer system in a sustained manner.

Special Requirements * Valid driver's license.

Other Requirements * Demonstration of the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service.

* Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification.

* Compliance with training directives established by supervisory/managerial personnel.

* Adherence to all applicable Federal and State safety laws, rules, and regulations and City safety policies/procedures.

Core Competencies Core Competencies Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services, acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Interpersonal Savvy: Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Time Management: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.

Patience: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.

Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Priority Setting: Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana.

As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position.

Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.

EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community.

We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment.

We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued.

Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.

HEALTH BENEFITS The City of Dublin offers a high deductible health care plan through United Healthcare that provides 100% coverage for preventative care.

Employee or family coverage is available.

Additionally our integrated wellness program, Healthy by Choice (HBC), allows employees to earn a waiver of all or a portion of the medical plan premiums.

HEALTH SAVINGS ACCOUNT/HEALTH REIMBURSEMENT ACCOUNT Annually, the City will deposit 75% of your health insurance deductible amount into an HSA account in your name.

VISION AND DENTAL The City pays 100% of the premium for dental and vision.

Coverage levels will be explained in further detail at time of hire.

LIFE INSURANCE The City pays 100% of the premium for 1.5 times your salary up to $150,000 term life insurance coverage for the employee.

Supplemental insurance is available.

RETIREMENT PENSION The City contributes 14% monthly toward retirement benefits offered through the Ohio Public Employee Retirement System.

The employee pension payment share is 10% of gross salary.

VACATION New employees accrue two weeks of paid vacation their first year.

Vacation time increases with length of service time.

Prior public service may be honored as service credit for vacation accrual.

PERSONAL LEAVE Employees receive five prorated days of personal leave annually.

SICK LEAVE Employees are advanced three sick days at the time of hire and accrue nine sick days in total annually.

OTHER Ten paid holidays per year, employer paid short term disability, tuition reimbursement of up to $5,000 annually, recreation membership, and longevity pay after four years of full time completed service with the City of Dublin.

01 Do you have a Bachelor's Degree in Computer Science, Information Systems, or other relevant field?

* Yes * No 02 Do you have at least 3 years of professional experience administering Microsoft 365, Active Directory and Azure in a production environment?

* Yes * No 03 Do you have hands-on experience with server operating systems and virtualization technologies (e.g., VMWare)? * Yes * No 04 Are you familiar with networking fundamentals like firewalls, VPNs, access control, and wireless technology and eager to expand your knowledge in this area?

* Yes * No 05 Do you possess a valid driver's license?

* Yes * No 06 Are you available to work onsite at our Dublin, Ohio office on a daily basis?

* Yes * No Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone Website