Operational Functional Analyst 5

This is a professional, master role that comprehensively identifies, documents, and demonstrates the optimal technical and use experience. This is accomplished through required activities/deliverables and driven processes to ensure they are aligned with business requirements and solution scope. This role focuses on operations throughout the lifespan of various solutions and ensures functionality, efficiency, and support. This position provides leadership and strategy on discipline trends. The Operational Functional Analyst 5 is a domain expert serving as a mentor/trainer to others on a Project Team within a portfolio. This is an individual contributor role.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.

We value early, mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.

Responsibilities

Create and execute the product vision and road map

Lead efforts to elicit, represent, and communicate requirements through requirement-driven processes, written requirements deliverables, diagrams, flow charts, presentations, etc.

Lead functional testing and validation to ensure that the user experience of the product meets the original intent and is of the highest possible quality

Communicate clearly with clients, end users, developers and others throughout the design process

Instruct others about design principles, patterns, and processes

May act as a liaison with other divisions and departments

Evaluate progress and results and recommend major changes in procedures

Promote requirement-driven processes and best practices

Initiate the launch of various solutions after the design and development phase

Assignments are complex in nature, requiring originality and ingenuity

Inspire a culture of user-centered design and knowledge sharing

Work with minimal supervision, conferring with senior leaders as appropriate

Qualifications

Bachelor's degree in related field or equivalent professional experience

10 years professional experience

Comprehensive knowledge, application, and expertise in all the following competencies:

Business Architecture

Business Analysis

Enterprise Analysis

Requirements Elicitation/Analysis

Solution Assessment/Validation

Requirements Management

Global supply chain management and/or operations process and controls experience, including, but not limited to: sourcing, manufacturing, inventory management, warehousing/logistics, omnichannel retail, digital payments, and finance/accounting

Experience with ERP (e.g., Dynamics 365, SAP, Oracle), retail point-of-sale, e-commerce, and/or digital payment systems

Exceptional ability to create and share a vision, build and maintain relationships, advise and counsel with all levels of the organization

Demonstrated ability to objectively identify problems and accurately pinpoint their root cause

Proven ability to research and understand a customer's needs, problems, and potential design constraints

Exceptional written, presentation and verbal communication skills

Familiarity with software, SaaS products, and with requirements and plans

Demonstrated expertise in requirement elicitation and requirement-driven processes and best practices

Advanced experience and understanding of technical and operational application functionality

Broad business acumen with transferable skill sets across industries/portfolios

Outstanding technological/architectural to functional skill sets

General knowledge of processes and methods (i.e., Agile, Scrum)

This job operates in a professional environment

To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

Preferred:

Master's degree in related field or equivalent professional experience

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.