WHO WE ARE:
Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.
ABOUT THE ROLE:
We are seeking a Business Systems Analyst to help implement and support our technology solutions as we modernize our wholesale, e-commerce, and retail operations globally. You will partner with Skechers business stakeholders to implement configuration changes, ensure compliance with business requirements, manage data mappings, work with vendors, and oversee integrations into upstream/downstream systems.
WHAT YOU'LL DO:
Writes detailed business requirement documents, functional specifications, and system design documents
Conducts thorough business process analysis and identifies areas for improvement
Develops and maintains process flow diagrams, use cases, and user stories
Facilitates requirements gathering sessions with stakeholders and translates business needs into technical requirements
Performs data analysis using data in different formats and from various platforms
Validates results by quality assurance testing and the coordination of user-acceptance testing
Provides Change Management and training support for end users and maintains relevant documentation
Engages on integration projects with varying degrees of complexity and business criticality, partnering closely with various business units
Performs risk management to minimize potential risks. Reports risks and issues and escalates to management as needed
Identifies opportunities for process improvements, automation, and efficiency gains
Creates E2E workflow process diagrams, wireframes, mapping documents, functional specifications, ERDs, and logical data models
Uses JIRA/Confluence to document integration requirements, workflow processes, issues, meeting notes and test cases
Clearly articulates both problems and proposed solutions
Tracks project performance, specifically to analyze the successful completion of short and long-term goals
Adjusts to multiple demands, shifting priorities, ambiguity, and rapid change based on project timelines
Manages vendor relationships and facilitates communication between various cross-functional teams
REQUIREMENTS:
Bachelor's degree in computer science, information systems, business administration, or related field (Equivalent experience is acceptable)
5-7 years of work experience as a Business Systems Analyst
Experience supporting full Agile and Waterfall software development lifecycles
Knowledge and hands-on creation of key artifacts including use cases, user stories, workflows, ERD, user acceptance criteria, configuration stories, business/functional/technical specifications, timelines, roadmaps, Gantt charts and presentations
Experience in triaging application issues for multiple systems
Must have ability to communicate, motivate and organize projects throughout the company
Advanced analytical capability
Advanced written, verbal, and interpersonal skills
Experience in Alteryx, Jira, Confluence, Lucidchart, Smartsheet and Excel is a plus
Fluent in English and Spanish (bilingual requirement)
Experience with integration mapping specifications is a plus
About Skechers
Skechers, a global Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent over 30 years helping people of all ages look and feel good.
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