As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?
Responsibilities:
Sales Generation
Evaluate customer needs and establish equipment specifications and quotations to suit
Clear argumentation of the new technology benefits according to customers’ needs
Prepare information as required prior to customer visits
Arrange and attend customer demonstrations and application tests at TRUMPF UK (TGB) and overseas as required
Maintain good relationships with existing customers according to the Customer Care Concept, gaining repeat business wherever possible
Qualify open leads provided by Lead Manager
Assess the data provided by Lead Manager
Contact the business (prospect or customer)
Ensure follow-up of leads in a timely manner
Data Quality
Maintain the CRM system as required, accurately and on time and liaise with the Lead Manager
TRUMPF Install base
Competitor machines
Opportunities in accordance with TRUMPF standards (weighting value, closure date)
Activities
Maintenance of account information
Ensure pricing and specifications are accurate
Sustainability
Prioritise strategic measures in accordance with the Country Strategy, business plans and forecasting
Feedback competitor information
Fill out the Customer Classification yearly and review the Customer Classes
Follow market developments and trends as a basis for future sales generation
Report any competitor activities, price or special offers
Provide quality feedback to Lead Manager, to ensure high level of value hits
Utilize CRM Dashboard to guide and steer own actions
Deliverables
Secure order income and discounts at the specified targets
Maintain the minimum customer visit rates
Prospect and approach new potential customers with the aim of winning new business
New opportunities generated according to the Lead Management standards
All relevant lead and opportunity activities are documented in the database
100% of leads are followed up
Behaviour
Target driven with a focused attitude and self-motivation
Customer orientated whilst understanding the company needs
Good time management
Act and behave in line with the guiding principles of the TRUMPF Group
Be presentable at all times and act in a manner befitting a front line ambassador of the company
Working Hours / Mobility
In view of the nature of your duties you do not have a main place of work
Driving is essential to visit customers and satisfy customer needs as required
International air travel is a requirement
Work hours as per contract with flexibility to suit customer needs and fulfill the overall requirements of the position
Qualifications: Education / Experience
Direct communication skills at all levels, particularly within customer structures and internally at TRUMPF, clear and concise telephone manner
Good computer literacy including Microsoft skills such as Word, Powerpoint and Excel
Engineering background is highly beneficial
Ideally experience with laser systems
Valid UK driving license and passport
Flexibility and mobility as to travel and driving
R00035715