UX Researcher Associate

-Fantastic work culture

-Leadership Role

-A role that offers a breadth of learning opportunities

Our client offers you the easiest way to afford what you want and need today. Our client brand centers around making shopping and payment processes seamless and convenient.

The Job

About the Role

We are looking for a Junior UX Researcher / UXR Associate to join our team. You will support research efforts that uncover user needs and behaviors, helping to shape intuitive and impactful product experiences. This is a great opportunity to grow your skills under the guidance of experienced researchers and designers in a fast-paced fintech environment.

Responsibilities

Assist in planning and executing user research studies across web and mobile platforms.

Support in gathering, organizing, and analyzing both qualitative and quantitative data.

Help prepare reports and share findings clearly with the product and design teams.

Participate in usability testing, surveys, and interviews to uncover user insights.

Collaborate with cross-functional teams to translate research findings into actionable improvements.

Learn and apply various UX research methods and tools while contributing to ongoing projects.

Ideal Candidate

Requirements

2 to 4 years of experience in UX research or a related field

Familiarity with user research methods such as usability testing, surveys, or interviews.

Basic knowledge of research or analytics tools (e.g., Google Analytics, Hotjar, SQL, R, any visualization tool (pref. Clickhouse, LookerStudio)

Strong curiosity, empathy for users, and willingness to learn.

Clear communication skills to share findings and ideas effectively.

A collaborative and proactive mindset with attention to detail.

Experience with remote testing tools.

Exposure to fin tech, banking, or digital products.

Background in psychology, design, HCI, or related fields.