Event Coordinator - Hilton Columbus Downtown

What We’re Looking For

To succeed in this role, you should have:

1+ years of customer service experience

Proficiency in Microsoft Office

Preferred Qualifications:

Experience in sales, catering, or events

Knowledge of the hotel industry

Familiarity with Delphi

Schedule: Monday - Friday from 8\:00am-5\:00pm

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment

Vision, dental, life and disability insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO) – you can accrue up to 25 days per year

Go Hilton travel discount program\: 100 nights of discounted travel per calendar year

Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Access to your pay when you need it through DailyPay

Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Inclusive family-building and fertility benefits

Expanded bereavement leave.

Adoption Assistance program

Complimentary Parking

Complimentary Team Member Lunch

EOE/AA/Disabled/Veterans

Nestled in the heart of the Short North Arts District and connected to the Greater Columbus Convention Center, Hilton Columbus Downtown features two towers with 1,000 guest rooms, 75,000 sq. ft. of event space, and several unique dining experiences.

We are seeking a full-time Events Coordinator to join our award-winning Events Team, due to another recent internal promotion! This is your chance to bring your creativity and organizational skills to a fast-paced, dynamic environment alongside a team that shares your passion for hospitality.

If you love creating memorable experiences and thrive in a collaborative, energetic atmosphere, this is the role for you!

What will I be doing?

Assist with weekly/daily distribution of department reports such as Banquet Event Orders, daily change logs, daily events postings, group resumes, discovery visit alerts forms, VIP amenity requests, etc.

Be an extension of the Event or Catering Manager by corresponding and maintaining relationships with customers on their behalf via email, phone or in-person meetings as needed

Assist with events on the banquet floor in conjunction with the Event or Catering Manager and Banquets Department, serving as an on-site liaison for in-house groups throughout their events

Assist the department directors with special projects such as menu pricing analysis, forecasting reports, meeting minutes and other general office duties as needed

Merge and draft contracts for managers via FDC

Create bookings via Delphi FDC

Work in conjunction with the Sales Coordinator to maintain the file/storage room and the proper stocking of catering marketing collateral

Track customer satisfaction scores and feedback for meetings and events that take place in the hotel

Partner with and maintain strong working relationships with all operations departments