Operations and Sales Manager

About the Opportunity

We are seeking a driven and growth-oriented Sales & Operations Manager who can lead sales teams, build new markets, and ensure operational excellence. This role offers the chance to mentor high-impact teams while also developing your own book of business, coordinating closely with design and production, and driving customer satisfaction from initial contact to project completion.

Role Overview

The Sales & Operations Manager is both a mentor and a strategist. You will oversee inside sales, outside sales, customer service, and design teams while also ensuring smooth alignment with the production department. Beyond leadership, you’ll personally grow accounts, close deals, and expand market share.

Key Responsibilities

Leadership & Team Development

Recruit, train, mentor, and evaluate sales and support staff

Set performance goals, monitor KPIs, and drive accountability

Foster a collaborative, customer-first culture

Sales & Market Growth

Develop and execute sales strategies for new and existing markets

Manage and grow your own book of business with key accounts

Build long-term relationships with contractors, builders, and distributors

Lead negotiations and close complex deals

Operations & Cross-Functional Coordination

Partner with production teams to ensure product feasibility, timelines, and quality standards

Collaborate with designers to support accurate quotes and custom projects

Oversee customer service operations to deliver seamless client experiences

Technical & Project Support

Read and interpret construction blueprints and project documents

Work with design teams on technical drawings and specifications

AutoCAD experience preferred, but not required

Reporting & Forecasting

Provide accurate sales forecasts, pipeline reporting, and account metrics

Deliver performance reviews and strategy updates to leadership

Use data and analytics to refine sales and operational strategies

Qualifications & Skills

Required

5+ years of sales leadership or sales/operations management experience in building materials, construction, or related B2B markets

Proven ability to manage inside/outside sales, customer service, and operations teams

Demonstrated success in developing and managing your own book of business

Strong track record in market expansion and territory growth

Ability to read and interpret blueprints and technical drawings

Excellent communication, negotiation, and leadership skills

Proficiency in forecasting, CRM systems, and KPI reporting

Preferred

AutoCAD experience

Background in metals, roofing, siding, or other architectural/building systems

Familiarity with contractor and distributor sales cycles

Understanding of production/manufacturing processes and cost drivers

Bachelor’s degree in Business, Operations, or related field (or equivalent experience)

What’s Offered

Competitive base salary plus performance incentives/commission

Full benefits package (health, retirement, etc.)

Direct involvement with leadership and strategic decision-making

Autonomy to shape both sales and operations functions

Opportunity to grow with a market-leading, fast-paced company

You may contact me directly at E: PH:

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.