Implement the unit operations plan by understanding planned activities, including projects and key performance indicators, communicating these to relevant stakeholders, and monitoring execution on a daily basis.
Track unit performance against targets by identifying progress, highlighting areas of concern, drafting reports, and submitting them quarterly or as required.
Monitor performance trends by identifying anomalies and initiating corrective actions on a monthly basis or when necessary.
Ensure compliance with policies by staying informed through continuous learning, participating in training sessions, and resolving any policy-related queries as they arise.
Maintain adherence to standard processes by applying them correctly in daily operations and addressing any deviations or concerns promptly.
Identify and propose process improvements by analysing gaps, presenting recommendations to the line manager, and supporting proposals with relevant information.
Oversee the third-party payroll service provider by submitting required documentation, coordinating deadlines, monitoring service level agreements, resolving queries, and addressing issues on a monthly basis.
Accurately process payroll by verifying salary data, ensuring correct allocation of salary, medical aid, retirement, and bargaining council contributions, and submitting for approval each month.
Oversee third-party benefit service providers by preparing and submitting documentation, resolving outstanding queries, participating in annual negotiations, communicating arrangements, and ensuring compliance with service agreements.
Oversee employee leave management by tracking applications and approvals, resolving issues, supporting managers and staff, and ensuring accurate reporting.
Contribute to the annual staff budget by extracting payroll data, preparing departmental and company-wide staffing budgets, and submitting for managerial approval.
Provide payroll advice and support by investigating and resolving payroll-related queries, offering guidance, and ensuring adherence to payroll policies.
Support internal and external audits by compiling and submitting required documentation, addressing auditor queries, and ensuring payroll compliance annually and as required.
Implement and manage expenditure within budget by understanding cost components, approving spend in alignment with financial policies, and conducting monthly reviews.
Monitor actual expenditure by analyzing financial reports, identifying anomalies or areas of concern, and executing timely corrective actions.
Ensure effective implementation of SHE by delivering comprehensive training, completing training programs, and addressing any identified gaps or non-compliance.
Monitor SHE performance by establishing clear standards, ensuring timely completion of monitoring activities, and resolving issues within defined deadlines.
Maintain ongoing SHE compliance by reviewing current practices, identifying deviations, and correcting them within established timelines.
Build and maintain productive relationships with internal and external stakeholders by facilitating regular communication, exchanging feedback, and supporting collaboration.
Manage service provider performance by tracking service level agreements, monitoring delivery against standards, identifying issues, and applying corrective actions when necessary.
Support recruitment of employees in line with the EE targets by participating in interviews and offering structured feedback during the hiring process.
Manage workforce resourcing by aligning staffing levels with work demands and assigning resources to meet operational goals.
Supervise staff performance by setting clear expectations, tracking work output, providing feedback, and addressing performance issues through corrective actions.
Foster staff development by identifying individual development needs, in line with departmental training needs analysis supporting skill-building initiatives, mentoring team members, and monitoring progress.
Oversee implementation of HR policies and procedures by ensuring compliance, identifying areas of non-compliance, and resolving issues in a timely manner.